Our Services

Your Business Partner

for Simple IT Solutions

Outsource the stress, remove the responsibility and allow our technical staff to deal with your IT infrastructure so that your own staff don’t have to.

We provide all inclusive IT support services serving small businesses just like yours throughout the UK.​

Unlimited IT Support

Enjoy unrestricted IT support that caters to your needs, whether remote or on-site, ensuring your technology runs smoothly.

Comprehensive Service

Streamline your business operations, allowing you to focus on growing your business whilst we handle your technology needs.

Security Focused

We prioritize your IT security above all else. You can have peace of mind knowing your business is protected.

Bespoke Consultancy

Take advantage of tailored solutions designed to precisely meet your unique business needs for maximum effiency and growth.

Over Twenty Years of UK Based

Innovation, Security and Support

As a dedicated managed IT provider headquartered in London, with a robust network of skilled professionals spanning the UK, we bring two decades of expertise and excellence. With a proven track record of trust, reliability, and innovation, we successfully manage over 200 clients, delivering unparalleled IT services tailored to their unique needs. 

Our commitment to excellence and our extensive experience make us your trusted partner in navigating the ever-evolving IT landscape, ensuring your business stays at the forefront of technology.

Our bespoke solutions are tailored to meet your individual business needs, positioning us as a trusted ally in achieving IT efficiency, security, and innovation.

 

Over 20

Years In Business

Founded in 2003, Support IT Solutions has been providing excellent IT services for over 20 years.

Over 200

Happy Clients

Our expertise has earned us the trust of over 200 delighted clients across a diverse range of industries.

Over 200,000

Closed Tickets

We’ve resolved thousands of helpdesk tickets, ensuring smooth operations for our clients.

Over 95%

Resolution in SLA

Over 95% of client issues are resolved within the agreed SLA time, ensuring minimal disruption.

Our Core Services at a Glance

Explore the core focus of our expertise – a curated selection of services designed to empower your business. From fast, reliable IT support to cutting-edge solutions, discover how we can help your business achieve optimal efficiency and growth within all budgets.

Unlimited IT Support

Our dedicated team is always at your service, ensuring your systems run smoothly and your questions find quick answers. We promise fast response times and friendly service, whether by phone, email or an engineer on-site at your office.

Proactive Monitoring and Maintenance

Regular monitoring and proactive maintenance of IT infrastructure prevents common issues by regularly performing tasks like software updates, patch management, system optimization, and performance monitoring which ensures reliability.

Consultancy Services as Standard

Business consultancy is an integral part of our service. We will assist you in aligning your IT with your business goals, making well-informed technology decisions, and preparing for future growth and scalability. We consistently offer valuable recommendations to suit your needs and budget.

IT Project Management

Our team is here to orchestrate seamless implementations, upgrades, and integrations. From planning to execution, we ensure every detail aligns with your vision, so you can focus on what matters most – your business. With a track record of successful projects, we ensure that your technology initiatives are executed with precision and efficiency.

Additional Services

We offer comprehensive IT support services, providing solutions that address all your technical business needs. Explore a selection of our extensive solutions below.

  • Backup and disaster recovery
  • Cloud data management
  • Email spam protection and security
  • On site network installation and maintenance
  • Office moves and data migrations
  • Business class telephony
  •  Internet installation and management
  • Website hosting
    …and countless more services.

Testimonials From Our Clients

Discover the stories of our valued clients and hear their feedback on how our services have made a difference. Explore firsthand accounts of the impact we’ve had on businesses like yours.

Our Comprehensive Helpdesk Service

Has You Covered

Nobody likes having to call the IT helpdesk, we understand. So we aim to make the process as pain-free as possible. Just email or call us and our skilled technicians will ensure that any problems you have with your devices are resolved as quickly as possible.

We aim to resolve most issues in one call.

If the problem cannot be resolved over the phone using remote control software, then we will despatch an engineer to your office. This comes at no extra cost, and we’ll work on fixing the problem in person.

We Will Take Control

Of Your IT Needs

When it comes to technology, a lot can change in just a few years. From new hardware and software solutions to shifts in user behaviour, there are many factors that can affect your business.

This is why it’s important to conduct regular audits and keep up with these changes. This ensures that you’re getting the most out of your technology investments.

With our expertise, we can identify problem areas in advance We’ll help you manage your IT budget effectively, avoid downtime and increase productivity with ongoing consultancy support.

We'll Help You

Communicate Clearly

Outstanding customer service is the buzz of your business – there’s nothing more important. We’ve created a phenomenal telecoms package, with the right mix of price and support to fit any budget. Never let another customer go unanswered again, while making cost savings at the same time.

If telecoms aren’t your priority or if you’re already covered, then we’re also experts at teleconferencing, setting up meeting rooms and – of course – email and instant messaging.

Get In Touch

We always have time to talk. You can use the form to the right to reach one of our engineers (not a salesperson!) or you can reach us using the below.

No commitment, no upselling, feel free to just have a friendly chat about your IT worries and how they can be helped.

Your Free IT Consultation

We understand, you don’t want to hear a sales pitch, you just want someone to fix the computers when they break, and you want your staff to be as productive as possible.

Get in touch, leave your details with us and one of our engineers will be in touch for a chat, or if you don’t want us to call then let us know and we’re happy to email instead.

We will ask you a few simple questions, such as how many computers, servers and users exist within your organisation, and then we’ll book an appointment for an engineer – not a salesperson – to come and visit you.

We would hate to take up too much of your time so after a quick look around we aim to finish our chat within around 25 minutes, but we can stay and discuss your services for as long as you need.