Telephone calls are a necessary part of modern business, and all businesses need to make sure that customers always have a way to get in touch with them – especially during busy times.
Support IT Solutions are ready to maximise your productivity and prevent any more calls going unanswered. We supply modern VoIP phone systems for modern businesses just like yours – never miss a call again with low costs and fantastic telecoms.
You can equip your business with all the features of a fully kitted-out call centre, or just keep things simple. Either way, you’ll never need to miss a call again, with low call costs and fantastic support by our team.
Allow us to craft a tailored solution for your business, delivering substantial cost savings and ensuring you never miss a call.
If you’re still relying on traditional landline phones or dealing with multiple lines into your office, it’s both a drain on your finances and a missed opportunity for a positive caller experience. Let’s address this together.
Streamline your services by entrusting your IT and telecom needs to a unified team. Say goodbye to the hassle of juggling service providers and waiting on hold – we provide a single point of contact for support, one email address for all your requests, and a dedicated, familiar engineer to handle your issues, eliminating the need for delegation or additional calls.
Reach out to us with an email, and we’ll arrange a visit to assess your specific needs in person. Our goal is to have you make an informed decision within 25 minutes, and we’ll do our best to provide you with an estimated quote promptly.
We’ll give you your own dedicated phone server, and our engineers will be able to service any request you make.
VoIP – ‘Voice over Internet Protocol’ simply means that your phones will no longer run over a telephone line in the conventional way they used to, but instead we use your existing internet line to send your calls over the internet.
Ideally, yes, the faster the internet, the better the VoIP service can be. However, VoIP uses quite a small amount of data comparively and our engineers have experience in maximising even slow internet lines to give the best quality phone calls possible.
If you’re used to being billed by BT , you’ll start to see your phone bills drop dramatically using our VoIP service. If you’re interested to see how much we can save you, please get in touch and send us a phone bill and we’ll try and undercut your current provider.
We can provide telephones for your staff to bring home with them, each with their own extension number and the ability to make and receive work calls as if they were in the office. In fact, if you can hide the kids and the dog away, your clients won’t even know your staff are working from home at all.
Most of the time, you can’t beat a good old reliable phone sitting on your desk so of course we provide a range of compatible phones depending on your budget. However, for come of your staff, maybe having calls ringing on a mobile makes more sense. Or if you’d like to free the clutter from your desks entirely, we can set you up with software for your computer which will let you make and receive calls using a USB headset instead.
The phone system we provide is compatible with the vast majority of VoIP compatible handsets out there. If you have VoIP phones we will try and cut your costs by making our service work with your existing handsets.
Analogue or ISDN handsets are incompatible with VoIP services and unfortunately will need to be replaced with a different model.
By adding your VoIP account to a mobile your mobile will behave like an office phone, even with its own extension number. Any calls made using VoIP on the mobile will be made using your own caller ID so the calls will look like they’re coming from your office.
For Android phones and iPhones this works using an app that we can provide and help you set up and configure.
You may have staff who work from home and don’t want to bring a phone home with them, or where desk space is limited it might make more sense for staff to use software instead. The desktop application works the same as the desk phone, with each user being given an extension number and the ability to make, receive and transfer calls as normal.
You may also want to use software in the office, removing phones from the desks and having everything go via your computers.
We always have time to talk. You can use the form to the right to reach one of our engineers (not a salesperson!) or you can reach us using the below.
No commitment, no upselling, feel free to just have a friendly chat about your IT worries and how they can be helped.
Support IT Solutions is a managed IT services provider based in historic Herne Hill, South London.
Registered Company Number: 04264621
We understand, you don’t want to hear a sales pitch, you just want someone to fix the computers when they break, and you want your staff to be as productive as possible.
Get in touch, leave your details with us and one of our engineers will be in touch for a chat, or if you don’t want us to call then let us know and we’re happy to email instead.
We will ask you a few simple questions, such as how many computers, servers and users exist within your organisation, and then we’ll book an appointment for an engineer – not a salesperson – to come and visit you.
We would hate to take up too much of your time so after a quick look around we aim to finish our chat within around 25 minutes, but we can stay and discuss your services for as long as you need.
