Reliable IT infrastructure is becoming more vital than ever.
As many businesses every day, your IT systems need to give you stability. We will make sure that your business can continue to exceed, regardless of your situation.
For most modern businesses, their IT systems are their backbone. When systems are unreliable, time is wasted and money is lost. And if those systems go down, then it could mean days of downtime or worse.
We provide fixed-price managed IT support services, IT consultancy, licenses and helpdesk services for small to medium sized businesses throughout the UK.
Have a look at our managed IT solutions on this page, designed to make your world more stable, and give yourself one less thing to worry about.
We charge a fixed amount for our managed IT support services every month, with a fair price calculated on the number of computers, services and user accounts involved.
This means no unexpected bills will head your way after an unexpected problem and because you’re not being charged by the hour you or your employees will never need to hesitate about calling us with any problems.
If you are interested in working with us and would like to open up communication, please get in touch. We provide an excellent all-inclusive managed IT service package to cover most, if not all of your requirements and if you have extra requirements we will aim to meet those also.
We will ask you a few simple questions, such as how many computers, servers and users exist within your organisation, and then we’ll book an appointment for an engineer, not a salesperson – to come and visit you.
We would hate to take up too much of your time so after a quick look around we aim to finish our chat within around 25 minutes, but we can stay and discuss your services for as long as you need.
Using remote control software, we can take control of an affected device over the internet and we aim to resolve most issues quickly in a single call. If an issue is unable to be sorted remotely, we will send an engineer on site to begin resolving the issue.
We will install monitoring tools on each supported workstation and server and will take action on any alerts that we receive to ensure that a high system uptime is maintained.
If the worst happens and your business goes down due to an unavoidable circumstance such as a fire, burglary or worse, we will endeavour to get you online as soon as possible.
We provide a fully managed and maintained cloud backup system, which can safely store your data, emails, SQL databases, whatever you need in an off-site, secure data centre.
If you’re already using cloud services such as Office 365, Google Workspace, Dropbox or anything else, we’re happy to take over management of these accounts, we’ll handle the billing so that your bills are incorporated with our services and we’ll help you make the most out of the services to which you are subscribed.
As well as provisioning and managing your internet line, we also provide a business-grade router/firewall to secure your business and provide the physical network and WiFi configuration that you need. We will deal with any issues that arise either ourselves directly or we will liaise fully with the ISP to provide an on-site engineer as soon as possible.
Whether your infrastructure is in your office or in the cloud, we are happy to put our heads together to make working from home as productive as working in the office. If we provide telecoms for you, we can even let you bring a phone home or receive calls on your mobile.
Rather than pushing all our clients into a “one-size fits all” solution, we will provide recommendations both during the onboarding window and subsequently once yearly. These recommendations will point out opportunities for improving your infrastructure based on our experience providing support for the past year and reflecting current IT trends.
Our engineers use Apple devices as well as PCs, and we’re happy to support you regardless of your environment. We have solutions for implementing Macs into Windows environments and we’re also knowledgeable on the Adobe suite to support the designers in your team.
We will configure hardware and software firewalls to prevent incoming hacking attempts, and will install a leading anti-virus package to protect your computer. We will also filter spam out of your emails to minimise external attacks through social manipulation and infected attachments.
We always have time to talk. You can use the form to the right to reach one of our engineers (not a salesperson!) or you can reach us using the below.
No commitment, no upselling, feel free to just have a friendly chat about your IT worries and how they can be helped.
Support IT Solutions is a managed IT services provider based in historic Herne Hill, South London.
Registered Company Number: 04264621
We understand, you don’t want to hear a sales pitch, you just want someone to fix the computers when they break, and you want your staff to be as productive as possible.
Get in touch, leave your details with us and one of our engineers will be in touch for a chat, or if you don’t want us to call then let us know and we’re happy to email instead.
We will ask you a few simple questions, such as how many computers, servers and users exist within your organisation, and then we’ll book an appointment for an engineer – not a salesperson – to come and visit you.
We would hate to take up too much of your time so after a quick look around we aim to finish our chat within around 25 minutes, but we can stay and discuss your services for as long as you need.
